Cancellations with more than 48 hours notice:

30% of the full fee paid is forfeited and the balance will be refunded

or 100% of the fee paid is transferable within 12 months of the original booking for another course or for product purchases

Cancellation Policy for private room bookings:  

100% of the additional surcharge paid in respect of the private room booking is forfeited

Cancellations with less than 48 hours notice: 

For up to 3 nights bookings: the full fee paid for the booking is forfeited

For bookings longer than 3 nights refer to cancellations with more than 48 hours notice

Gift Vouchers:

non refundable 

No shows, early departure or late commencement:

100% of the full fee paid for the lost days is forfeited