Cancellations with more than 48 hours notice:

• 30% of the full fee paid is forfeited and the balance will be refunded
• or 100% of the fee paid is transferable within 6 months of the original booking for another course or for product purchases

Private room cancellation policy:  

• 100% of the additional surcharge paid in respect of the private room booking is forfeited

Cancellations with less than 48 hours notice: 

• For up to 3 nights bookings: the full fee paid for the booking is forfeited
• For bookings longer than 3 nights refer to cancellations with more than 48 hours notice

Gift Vouchers:

• non refundable 

No shows, early departure or late commencement:

• 100% of the full fee paid for the lost days is forfeited